[{"_1":2,"_72":-5,"_73":-5},"loaderData",{"_3":4},"routes/topics.$topicSlug.$articleSlug",{"_5":6,"_13":14,"_25":26},"topic",{"_7":8,"_9":10,"_11":12},"id",208,"name","Physical Sales","slug","physical-sales-208","article",{"_7":15,"_16":17,"_11":18,"_19":20,"_21":22,"_23":24},233,"title","How do I apply tax? ","how-do-i-apply-tax-233","content","

You can apply tax to transactions automatically or manually.

To set up tax:

Log in to your Moniebook account
Go to Settings
Select Taxes
Set the Rate and assign it to your branches
Select Create Tax

If a tax rate is set to a branch, the tax will automatically be applied at checkout.

","createdOn","2025-08-14T15:59:57.000+00:00","status","ACTIVE","articles",[27,14,32,37,42,47,52,57,62,67],{"_7":28,"_16":29,"_11":30,"_19":31,"_21":22,"_23":24},234,"How do I use custom payment methods? ","how-do-i-use-custom-payment-methods-234","

A custom payment method is when a customer makes a payment outside of the default options (cash, card, or bank transfer). A custom payment method could include:

Mobile wallets not integrated with Moniebook
Vouchers
Barter/trade payments

To set up a custom payment method:

Log in to your Moniebook account
Go to Settings
Select Payment Methods
Select Add a New Method
Select Add Payment Method
Enter the payment method name
For example, “Gift voucher” or “Mobile Wallet XYZPay”
Select Save Changes

Keep in mind that there is a charge for every custom payment method that you add.

Once you have set up a custom payment method, it will appear for cashiers during checkout.

",{"_7":33,"_16":34,"_11":35,"_19":36,"_21":22,"_23":24},232,"How do I save a cart? ","how-do-i-save-a-cart-232","

If you need to pause a sale during checkout, you can Save Cart.

A couple of examples for saving a cart:

If a customer needs to step away, maybe to grab cash or come back later
If a customer calls to order something over the phone, staff can save their cart with their name and notes

To pick up where you left off with a saved cart:

Open the cart via Saved Carts
Select Resume Sale

Once the sale is completed, the cart will be removed from the Saved Cart list.

",{"_7":38,"_16":39,"_11":40,"_19":41,"_21":22,"_23":24},231,"Scanning barcodes","scanning-barcodes-231","

Scanning barcodes can dramatically speed up the checkout process for your cashiers — they also help avoid mistakes.

If you’re using a Mac or PC as your register, the barcode camera icon is hidden. But you can connect a USB or bluetooth scanner to use barcode scanning.

To scan barcodes on Android, iOS, or Terminal devices:

Tap the Barcode icon in the cart screen
The camera will open, and you can scan the barcode
We’ll recognise the item automatically and add it to the cart
If the barcode doesn’t exist in the system, we’ll show an error message

To scan barcodes with your Mac or PC:

Connect your USB or bluetooth barcode scanner
During checkout, just scan the barcode and we’ll recognise the item automatically and add to cart
If the barcode doesn’t exist in the system, we’ll show an error message

",{"_7":43,"_16":44,"_11":45,"_19":46,"_21":22,"_23":24},230,"How do I split payments? ","how-do-i-split-payments-230","

Splitting payments can help with customers who want to pay using multiple payment methods, or if there are multiple customers paying a bill — as long as all amounts add up to the total amount before completing the sale.

Only cashiers with Sell access can split payments.

To split a payment:

At the payment screen, select Split Payment as the payment method
Select Add Payment Part
For each payment part, enter an amount and payment method
You can also optionally assign who is paying this part
Continue adding payment parts until the total equals the cart total

",{"_7":48,"_16":49,"_11":50,"_19":51,"_21":22,"_23":24},229,"How do I discount my items?","how-do-i-discount-my-items-229","

You can apply a discount either automatically (using pricing groups) or manually during the checkout process.

There are 4 types of discounts:

Fixed amount — a set amount applied automatically that is deducted from the total
Fixed percentage — a set percentage applied automatically that is dedicated from the cart subtotal
Manual amount — a flexible amount that is less than or equal to the cart total entered by the cashier at time of checkout
Manual percentage — a flexible percentage that does not exceed the cart total entered by the cashier at time of checkout

Automatic discounts

To apply an automatic discount at checkout, you must first configure it in your Moniebook account. After configuration, any customer who belongs to the designated customer group will automatically receive the discount when they check out.

It's important to note that cashiers cannot remove or override these automatic discounts.

Manual discounts

Manual discounts can be applied by cashiers with Sell access during the checkout process — the discount can never exceed the total value of the cart.

To apply a manual discount:

Start a sale by adding items to the cart
Select Add Discount
This button will not appear if there’s an automatic discount applied
Choose between Manual Amount or Manual Percentage
Select Confirm and the discount will appear in the cart

To remove the discount, select Remove Discount.

Keep in mind that only one discount can be active at a time.

",{"_7":53,"_16":54,"_11":55,"_19":56,"_21":22,"_23":24},228,"How do I adjust my stock?","how-do-i-adjust-my-stock-228","

You can adjust your stock both via your Register or your Moniebook Dashboard.

To adjust your stock using your Register:

Open the Register app on your device
Select More
Select Stock Adjustment

When adjusting your stock, you can do the following:

Receive items so that you can add new stock to your inventory
Perform stock count so that you can perform inventory recounts
Record damaged goods so that you can remove damaged items from your inventory
Record loss so that you can remove lost or missing inventory

",{"_7":58,"_16":59,"_11":60,"_19":61,"_21":22,"_23":24},227,"How do I reset my register? ","how-do-i-reset-my-register-227","

Resetting your register can help fix repeated sync errors, missing data, or app crashes.

If you’re looking to remove all cache and locally stored data, then you should unpair your register.

To reset your register:

Open the Register app on your device
Select More
Select Reset Register Data
Select Reset

After resetting your register, you’ll return back to the initial loading screen or login screen.

",{"_7":63,"_16":64,"_11":65,"_19":66,"_21":22,"_23":24},226,"How do I unpair my register?","how-do-i-unpair-my-register-226","

Unpairing your register removes all cache and locally stored data.

If you’re looking to fix repeated sync errors, missing data, or app crashes then you should reset your register instead.

To unpair your register:

Open the Register app on your device
Select More
Select Unpair Register

After unpairing your register you’ll return back to the initial pairing screen, ready for setup.

Keep in mind, you must have the right permissions set to be able to unpair registers.

",{"_7":68,"_16":69,"_11":70,"_19":71,"_21":22,"_23":24},225,"How do I add a new device as a register?","how-do-i-add-a-new-device-as-a-register-225","

To add a new device (tablet, PC, Android, or iOS) to your Moniebook account as a register, you first need to pair it.

Before getting started, make sure you have:

The right permissions (check with the Admin or Manager to be granted permissions)
The Moniebook Register app installed on the device
Access to your Moniebook account (or someone else who does)

Step 1: Download the Register app

If you’re using a device like a tablet, computer, or smartphone you need to download the Register app first.

Upon downloading:

Open the Moniebook Register app
Upon opening the app for the first time, you will see Pair this Register

Step 2: Get your pairing code

Now that you have the app ready on your device, you need to get a code for pairing it to your account:

Log in to your Moniebook account
Go to Administration and select Registers
Select Pair Register
Select the type of device you want to pair
Enter a name for this device (for example, “Front counter tablet”)
Select the branch this device will live at
Select any specific configurations you want, like receipt auto-printing or requiring a PIN for each sale
Select Continue
We’ll show you a 6-digit code

Step 3: Pair and confirm

Go back to your device:

Open the Moniebook Register app
Enter the 6-digit code we gave you in step 2
Select Pair Register

Once paired, your device will fetch your store’s settings and product data and you’ll be redirected to the register home screen. You can find this register under Registers on your Moniebook account.

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Physical Sales

ARTICLES IN THIS SECTION

How do I apply tax?